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Terms & Conditions

Thank you for shopping at Humancloud Technologies Private Limited! We appreciate your business and want to ensure your satisfaction with our products. Please read our policy carefully before making a purchase.

Acceptance of Terms

By accessing and using the services provided by Humancloud Technologies Private Limited , you agree to abide by these terms and conditions.

Product Information

We make every effort to provide accurate and up-to-date information about our products. However, we do not warrant the accuracy, completeness, or reliability of product descriptions, images, or any other content on our website.

Orders and Payment

All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity. Payments are processed securely, and we do not store sensitive payment information.

Shipping and Delivery

Shipping times are estimates and may vary based on location and other factors. We are not responsible for any customs duties, taxes, or additional charges incurred during international shipping.

Returns and Refunds

Refer to our Return and Refund Policy for information on returns, refunds, and exchanges

Intellectual Property

All content on our website, including but not limited to logos, images, text, and designs, is the intellectual property of Humancloud Technologies Private Limited and is protected by copyright and other laws. Unauthorized use of any content is prohibited.

Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to the terms outlined in our Privacy Policy.

 Limitation of Liability

We are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or services.

Changes to Terms

We reserve the right to update or modify these terms and conditions at any time. The latest version will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.

Refund Policy

1. Refund Eligibility :
  • Software: Our software products are eligible for a refund within 8 days from the date of purchase, provided the software has not been activated or the license key has not been used.

  • Hardware: Hardware products are eligible for a refund within 8 days from the date of purchase. The item must be in its original packaging and in unused condition.

2. Digital Goods:
  • Downloadable software, digital subscriptions, or any other digital goods are non-refundable once the download or activation process has started.

3. How to Request a Refund:
  • To initiate a refund, contact our customer support team at [customer support email/phone number] within the specified refund period.

  • For software, provide the order number and confirmation that the license key has not been used.

  • For hardware, provide the order number and details about the condition of the item.

4. Refund Processing Time:
  • Refunds will be processed within 2 business days after approval.

  • For digital goods, refunds will only be considered if there is a technical issue that cannot be resolved.

5. Non-Refundable Items:
  • Services: IT services, consulting, and support services are non-refundable.

  • Downloadable or activated software licenses are non-refundable.

6. Cancellation Policy:
  • Orders for hardware and software licenses can be canceled within 8 hours of purchase. Refunds for canceled orders will be processed as per our refund policy.

7. Exceptions:
  • In exceptional cases, we may consider refunds outside the standard policy at our discretion, especially in the case of technical issues.

8. Contact Information:
9. Changes to the Refund Policy:
  • We reserve the right to update or modify our refund policy at any time. Any changes will be effective immediately and communicated through our website.

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